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GARETH HOPLEY
COMMUNICATIONS AND ENGAGEMENT MANAGER

Since I've been at Pizza Hut I think one of the most exciting and innovative projects that I've worked on has been with The World Food Programme. It's quite an integral part of the Pizza Hut strategy moving forward. It's about making, working at Pizza Hut more than just serving at tables or selling pizza, it's about being part of something bigger. Basically whenever we achieve great service we ask our guests to give us a score to mark us. And every time we achieve what we call an excellent score or we earn a wow, as we like to phrase it, we donate a cup of rice to The World Food Programme, that's an amount of rice that the The World Food Programme has basically told us will feed a child to keep them alive in the developing world for a day. So, every time somebody in our business gives great service to our customers, we feed a child and keep them alive and that's an amazing feeling, that's something that makes you feel great about yourself and speaking to Team Members up and down our business I know it's something that really resonates with them and it's a chance to do more than just your job and it's quite heartening to be part of that.