Where will you start your jouney?

Where will you start your journey?

Product Development

This small Product Development division manages the entire development pipeline for new products in a fast-paced and complex environment. This process can start from many avenues: Business or marketing briefs, finding a gap in the market, brainstorming ideas, sourcing new products or working with our army of suppliers on first-to-market new product development.

We create new recipes in our onsite kitchen and from here we run concept testings to ensure it is right for our customer base. Once we have developed a winning line, we create training sessions and materials to ensure our products can be replicated from Lands End to John O'Groats. Our creative flair is used in our menu photography and television campaigns to ensure our food looks as yummy on camera as it is in the restaurants! We also keep up-to-date with all the latest consumer trends – for example, making sure we let our guests know the calorie content of all our food.

Once our products are launched, our work doesn't stop there. We work tirelessly to ensure food hygiene and nutritional standards are adhered to and that we are running in line with Government policies in health and additives. From selecting alternative suppliers to match existing products pricewise whilst improving their provenance, or sorting out waste control management, we work closely across the business and beyond and have a real impact, right up to board level.

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